Before the Session Starts

• Make sure you have a private space to be in where you won’t be disturbed by others or heard. This may be in a bedroom, office, or even in your car in the driveway. Do NOT worry about clutter or messy surroundings, we are only focused on your emotional needs!
• If you live with others, you may consider turning on a TV or radio outside the door to mask the sound
• You will need a laptop or computer with a microphone, OR you may use your smartphone. EARPHONES will improve your sound and reduce feedback.
• We know that internet in Pender County can be slow, make sure you close all other web browsers (including facebook which eats an incredible amount of bandwidth).
• Get comfy. Grab yourself a pillow or blanket, a cup of tea.

Beginning

• At your time, go to https://doxy.me/blackriverjennifer This will enter you in a waiting room. At your time, I will come into your session. If at 5 past your session I am not there, please TEXT or call me at 910 675 6504
• You do NOT need an app, or to download software, but please give it permissions to access your camera and microphone. Please plug in headphones if you have them!
• If for some reason that does not work, we also have other options that are privacy compliant. We will work through whatever barriers we find

Frequently Asked Questions

• Will my insurance cover telehealth?

For most people, yes. With the nation being under a State of Emergency, its been requested that all insurances cover telehealth. Even if your insurance carrier will not cover you, I will continue to work with you, as it is my legal and moral obligation to work with you through this time, so please do not let financials be a reason to not continue your care.

• What are the pros and cons of  telehealth?

Research has shown that for many mental health treatments, telehealth produces similar or identical outcomes as in-person treatment, the research is still being gathered, and there are some differences to be aware of. Since telehealth generally only shows face instead of full body, some nuances of communication via body language can be missed. Likewise, if there is a poor video or sound connection, communication can be difficult or less clear. Much like texting conversations, it’s important to check in and make sure what you are communicating and what you are hearing is accurate and understood as intended. Overall, for people who are at least somewhat familiar with using computers or smartphones, telehealth is overall thought to be safe, effective, convenient, and an important tool in maintaining continuity of care.

• Anything else I need to know?

We will review a telehealth consent form at the beginning of our first session. You will also be asked to confirm your location, and attest that others are not present and that the sessions are not being recorded (unless previously agreed to). I’ll be happy to address any other questions and concerns you may have, and I’m looking forward to be able to continue to support you in this way, and help you navigate these unprecedented times with resilience and meaning.